• Step 1: Order a lab test directly online OR schedule a free Online Healthcare Consultation to review your healthcare needs.
  • Step 2: Complete your confidential online Healthcare Consultation
  • Step 3: With the help of our healthcare expert, select the Diagnostic Test Kits most suitable to your healthcare needs.
  • Step 4: Once the Diagnostic Kit is delivered to your home, you then collect your samples from home by following the simple instructions provided. The test includes a prepaid envelope for you to return your samples to the laboratory.
  • Step 5:
    1. Once the lab receive your sample, the results will be reported 2-5 working days later to your online account. For many of the test kits, you will also receive a nurse call to discuss the results before they are released to your account.
    2. With any positive or out of range results, our nursing support team will be able to explain the results to you and offer any advice that they can. We can then provide you with a PDF copy of the results which you can print off and take with you to your doctor if you like.
  • Step 6: Schedule a follow-up consultation with our healthcare experts to comprehensively review your results and determine next best steps to improve your health.